Ford Motor Company has earned its best-ever scores in the 2018 J.D. Power Initial Quality Study, thanks to overall quality improvements that are outpacing the industry, especially in advanced audio, connectivity, entertainment and navigation technology. The study, which measures vehicle quality by analyzing the first 90 days of ownership, ranks Ford Motor Company No. 2 among all automakers.
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| The Ford Mustang was awarded with the Midsize Sporty Car recognition of the Initial Quality Study (2018) results |
Ford’s scores are helped by substantial improvements in technology quality. Almost every Ford and Lincoln vehicle equipped with SYNC® 3 connectivity technology, leads its quality segments with significantly better than average quality scores.
“Our improving quality scores show we are delivering smart vehicles for a smart world that are also easy to use,” said Jim VanSlambrouck, Ford's Director of Quality for The Americas.
Ford also showed improvements in exterior, seating, the drive experience, feature control displays, the interior and air conditioning categories. As a result Ford Motor Company earned more vehicle segment awards than any other automaker. Overall, the company has nine vehicles in the top three of their respective segments – including top honors for Ford Expedition, Ford Mustang and Ford F-Series Super Duty.
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| The Ford Super Duty was awarded with the Large Heavy Duty Pickup recognition of the Initial Quality Study (2018) results |
“While we’re pleased with our results, we know quality is a race that never ends – and we’ll keep pushing to deliver even higher-quality vehicles for our customers,” said VanSlambrouck.
With continuous improvements by both brands, Ford Motor Company retains its second-place ranking among all automakers in this year’s study.
Come visit us at Ford of Clermont to learn more about these award-winning Ford vehicles and find one that is perfect for your needs. Our team of experts is waiting for your visit!
1101 E. Highway 50, Clermont Fl
Contact: 800-313-9787
